The Student Housing Company were first-time entrants this year and we are delighted to have been awarded one of four headline awards, that for ‘Best Private Halls Provider’ for 2014. This is an enormous achievement for our company as we have only been operating for 2 years. We were also the only private hall provider to be shortlisted for the ‘Best Customer Service’ award.
The Student Housing Company was launched in June 2011 with a vision of changing the way accommodation is provided to students.
When we launched we set ourselves a number of commitments that we wanted to fulfil including the following:
- Raising expectations about service, quality and communication
- Ensure our students find renting a room from us straightforward
- Create an environment for them to feel safe, comfortable, looked after
- Provide peace of mind to parents
The National Student Housing Survey (NSHS) is an annual survey of students in higher education across the UK. The survey measures satisfaction levels in all types of accommodation and allows participating institutions to measure their performance against national and regional benchmarks. The 2014 survey attracted around 19,000 responses from more than 200 universities and colleges across the UK.
We also achieved the International Accommodation Quality Mark award that recognises organisations achieving at least 90% satisfaction among international students.
For more information on the awards and a full list of award winners please visit: http://www.nshs.co.uk.